Post office ATM: A Definitive Guide (2020): In this extensive guide you will know everything about Post office ATM, its annual fee, and you will know lots more.
If you are a Post Office Savings Bank (POSB) account holder, then you need to know that there are 2 types of ATM cards. In detail one is a magnetic card and the other is the EMV chip ATM card.
Many a time the dates have been extended for the convenience of the public to shift from magnetic cards to EMV chip-based cards but, the final call was taken to enhance security by India Post.
Magnetic ATM cards have become outdated and old ones now and they have also been blocked by India post w.e.f 29-02-2020.
In fact, this is done to enhance the security feature in the ATM cards. Of course, as per RBI guidelines, all the banks and post offices have made such a replacement.
Now, what can you do?
Meanwhile, you have to destroy the magnetic cards yourself. Then, in replacement of them, you have to visit the post office and get secure EMV chip-enabled ATM cards.
The Department of Post has also asked people to update their mobile numbers invariably to receive messages as and when an ATM transaction is made.
You need to visit the home branch post office specifically and get the more secure and newer EMV chip-based ATM card. At the same time, you can get your mobile number and email ID updated.
What is a Post office chip ATM card? or EMV ATM cards?
EMV means Europay, MasterCard, and Visa. In detail, EMV cards stand for global standards maintained in ATM and Point of sale(PoS) transactions for authenticating debit and credit card transactions.
Further, EMV chip-based cards have the data encrypted with high standards in comparison with Magnetic stripe cards. Further, storage technology is high in EMC chip cards when compared to magnetic cards. ATM PIN Number and data will be more secured in EMV chip-based cards when compared to Magnetic cards.
Post office Savings Bank Account with ATM Card
Whenever you open a Post office Savings Bank Account, you are offered an ATM card along with the account, if you wish so.
Firstly, you can open a Savings Bank (SB) account in the post office with ₹500 as an initial minimum deposit. Post office Savings Bank Account provides for one of the highest rates of interest of 4% on a savings account when compared to any Nationalised Bank in India as of now in 2020.
SB Interest rate offered by IPPB is 2.75%. SBI Interest rate is 3%.
India Post has 1,55,531 Post offices across India whereas the total bank branches are 1,52,865 bank branches. There are also 18 crores Small Savings Account holders in India Post.
India Post with a vast network of 1.5 Lakhs post offices also provides for innumerable financial/banking services apart from usual mail operations. Post offices offer various types of accounts under Small Savings Schemes also to cultivate the habit of savings among the public:
1.Savings Bank (SB) Account
2. Recurring Deposit (RD)Account
3.Monthly Income Scheme (MIS) Account
4.Time Deposit (TD) Account-1 year
Time Deposit (TD) Account-2 year
The Time Deposit (TD) Account-3 year
Time Deposit (TD) Account-5 year
5. Public Provident Fund(PPF) Account
6. Senior Citizen Savings Scheme(SCSS) Account
8. National Savings Certificate (NSC)
9.Kisan Vikas Patras(KVP)
10. Postal Life Insurance(PLI)
11. Rural Postal Life Insurance (RPLI)
As on 31.03.2019, Core Banking Solution has been made operational in 23,686 Post Offices also and 1000 ATMs have been commissioned. In truth, the Post office ATMs are inter-operable with ATMs of Banks w.e.f 30.12.2016.
This facilitated customers of Post office to take ATM withdrawals in any Bank ATM and likewise, the customers of Bank ATM can take withdrawals from Post office ATMs across India.
How to get post office atm card?
What is ATM?
According to RBI:
An ATM (Automated Teller Machine) is a computerized machine that provides customers of banks the facility of accessing their accounts for dispensing cash and to carry out other financial & non-financial transactions without having to visit the bank branch.…Reserve Bank of India
What is the post office ATM?
Indeed, PO ATM is as good as a Bank ATM that provides for the facility of cash withdrawals, balance inquiry, fund transfer. When you open an SB account in the PO you will be provided with an ATM card free of cost on application. You can apply through the Post office atm card form.
The deposit facility is not available in Post office ATMs as of now, unlike banks. When you go for a Post office ATM card apply as an SB account holder and use it for free.
Who can be issued with Post office ATM Card?
Any PO SB account holder can be issued with an ATM card free of cost along with the passbook except for the accounts opened in the name of minors either operated through a guardian or operated by minors themselves.
However, ATM cards are not issued to Branch post office Savings bank accounts as of now.
Post office ATM card application form
You need to fill in the application for the purpose. It also asks you whether you want to opt for internet banking, mobile banking. However, you may select as per your wish. Further, you may have to fill in the email ID and phone number for receiving SMS for every transaction you make in ATM or a counter.
Download: Indian Post Office ATM Card Application Form
Deletion of ATM card:
In case you want to cancel your ATM card at any time in the future, you may use this same application form and fill the details and tick the request for the deletion of the ATM card. You may have to mention your ATM card number at that time in the application form also.
What does a ATM kit contain?
When you open an SB account in a PO, you will be provided with a welcome ATM Kit, on application. The ATM kit contains:
(i) A welcome letter with instructions to customers
(ii) ATM card for making transactions in ATMs of post offices and Bank
(iii) PIN Number sealed envelope consisting of a secret PIN number which should be opened by the customer on his own and change the PIN Number before first use in ATM.
Do you know?: IPPB IFSC code is :IFSC IPOS0000001
Read also: How to activate PO atm card
How to withdraw cash from Post office ATM?
You are provided with the ATM card while you open an SB account in the PO. Once the card gets activated after 24 hours of the issue of the ATM card, you can insert the ATM card in the slot provided. Now you will be prompted to enter an ATM PIN number.
When you enter the PIN number, it shows a message to choose an option from “Cash withdrawal’’, Balance inquiry’’, “Fund Transfer’’ or “Fast cash’’. Then, you have to click cash withdrawal. It asks whether it is from a savings account or a current account.
Click the savings account. Then, enter the amount you require to withdraw. Now, cash gets dispensed from the slot provided for the purpose.
You have to collect the cash and the receipt slip. After that, you will receive one SMS with details of withdrawal and balance after the transaction. Ensure you collect the ATM card back specifically.
How to change the PIN in Post office ATM?
You may visit any ATM and insert the ATM card in the slot & enter your PIN. Then, you find an option called “PIN change’’ on the ATM screen.
After that click the option PIN CHANGE, you will be prompted to enter the new PIN. So, you can enter a PIN Number of your own choice. Then, you will be prompted to re-enter the PIN number.
Eventually, you may re-enter the new PIN. Then, the screen will show that you have successfully changed the PIN. So, now you can insert the ATM card again and try with your New PIN hereafter. That’s it.
It’s always advisable to change the PIN when you are given the ATM card and PIN number for the first time. In addition, it is better if you change your PIN Number frequently.
How to get my forgotten ATM PIN Number of India Post Office Savings Bank Account?
Firstly, you may have to visit the home branch post office where the SB account stands and apply for a new PIN. Then, the counter Assistant will raise a request and a new PIN will be delivered to you by CPC within a week.
Post office atm card details
In detail, you may like to go through the PO ATM Card annual fee, transaction limits, withdrawal limits, other charges:
- Post office ATM card annual fee in 2020
- Banks ATM Card Annual Fee:
- Post Office ATM annual Fee Vs Bank ATM Fees & Transaction Limits
- Post office ATM Transaction Limits & charges
- What are the services that are offered through a Post office ATM?
- Types of ATM Transactions
- Once in a While at ATM
- Tips & precautions for ATM Customers
- Post office and Banks Instructions to customers on ATM Fraud Prevention.
Types of Post office ATM Cards
There are two types of ATM cards:
1. Insta Card: Insta Card is the ATM card that is issued to you instantaneously on submission of duly filled in application for Post office ATM Card along with KYC at the Post Office level.
A sealed cover consisting of a Secret Pin number will also be given to you along with Insta Card. Insta Card normally gets activated after 24 hours of activation.
2. Personalized Cards: As the name itself suggests, it is a personalized card where the name of the customer is printed on the card specifically.
You may have to wait for 10-15 days to get a personalized card by post from CPC, Bangalore where it is issued especially. Once issued, both cards will have the same features. The difference is only card issue time. You can use post office atm tracking for your ATM card.
How to apply for a Post office ATM card?
Firstly, a depositor who wants to have an ATM/Debit Card will submit the application in the prescribed form at the post office where the account stands.
What will be the maximum amount of money which can be withdrawn from ATMs in a single day?
The maximum amount that can be withdrawn from ATMs in a single day will be Rs.25000/- and at a time, Rs 10,000/-.
Post Office ATMs in states across India
|State/Circle||No: of Post office ATMs|
What is the helpline number for ATM issues at the post offices?
ATM Customer Care Toll-Free Number 1800 425 2440
(This Toll-free number is for issues in ATM card/ debit card, mobile/ internet/ SMS banking)
The contact number of National ATM Unit(NAU), Bangalore-08022864279
Customer Care Toll-Free Number 1800 266 6868
9AM to 6PM (except for on Sundays and gazetted holidays)
Toll-Free Call Centre 1800-11-2011 (For International Mails)
Do post offices have ATMs?
Yes. Post offices in India have1000 ATMs across the country. They allow you to take cash withdrawal up to Rs25,000 in a day through your ATM card.
Does the post office have an ATM?
Yes. Department of Posts has setup 1000 ATMs across the country to facilitate cash withdrawals for its customers.
Further, with interoperability in place, you can withdraw cash relating to your bank account in a Post office ATM and vice versa. In other words, you can also use bank ATMs to withdraw cash from your Post office Savings Bank Account as well.
Making Transactions in Post office ATMs using Post office ATM Card:
Post office ATM Card provides for 5 FREE Transactions per DAY in Post office ATM.
Further, there is no limit for Non-Financial Transactions in Post office ATM.
Making Transactions in other Bank ATMs using Post office ATM Card:
Also, you are allowed to make 3 free transactions in Metro cities, 4 in urban and 5 in Rural areas per MONTH using Post office ATM card in Other Bank ATMs.
Total ATMs in India in all Banks:
|Bank Name-ATMs||Total ATMs|
|STATE BANK OF INDIA||58,627|
|AXIS BANK LTD||17,467|
|ICICI BANK LTD||17,418|
|HDFC BANK LTD||13,994|
|BANK OF BARODA||13,193|
|PUNJAB NATIONAL BANK||9,157|
|UNION BANK OF INDIA||6,872|
|BANK OF INDIA||5,750|
|CENTRAL BANK OF INDIA||3,650|
|INDIAN OVERSEAS BANK||3,024|
|INDUSIND BANK LTD||2,751|
|ORIENTAL BANK OF COMMERCE||2,603|
|KOTAK MAHINDRA BANK LTD||2,492|
|UNITED BANK OF INDIA||2,017|
|FEDERAL BANK LTD||1,975|
|BANK OF MAHARASHTRA||1,927|
|CITY UNION BANK||1,771|
|KARUR VYSYA BANK LTD||1,658|
|SOUTH INDIAN BANK||1,413|
|JAMMU AND KASHMIR BANK||1,350|
|YES BANK LTD||1,345|
|TAMILNAD MERCANTILE BANK LTD||1,321|
|PUNJAB AND SIND BANK||1,052|
|KARNATAKA BANK LTD||1,036|
|THE LAXMI VILAS BANK LTD||991|
|DCB BANK LTD||504|
|BANDHAN BANK LTD||485|
|UJJIVAN SMALL FINANCE BANK LIMITED||475|
|RATNAKAR BANK LIMITED||390|
|IDFC Bank Limited||345|
|EQUITAS SMALL FINANCE BANK LIMITED||322|
|AU SMALL FINANCE BANK LIMITED||313|
|CATHOLIC SYRIAN BANK LTD||298|
|DHANALAKSHMI BANK LTD||253|
|ESAF SMALL FINANCE BANK LIMITED||216|
|STANDARD CHARTERED BANK LTD||207|
|UTKARSH SMALL FINANCE BANK LIMITED||175|
|CAPITAL SMALL FINANCE BANK LIMITED||151|
|JANA SMALL FINANCE BANK LIMITED||131|
|FINCARE SMALL FINANCE BANK LIMITED||106|
|HONGKONG AND SHANGHAI BKG CORPN||84|
|DEUTSCHE BANK LTD||32|
|SURYODAY SMALL FINANCE BANK LIMITED||26|
|PAYTM PAYMENTS BANK||12|
People also ask for:
How much can I withdraw from post office ATM?
You can withdraw an amount of Rs25,000 per day in a post office ATM. But you can take Rs10,000 per transaction. So, for withdrawing Rs25,000 you need to take Rs10000, Rs10000, and Rs5000.
Specifically, it means you must take the amount in 3 transactions. However, you are allowed 5 ATM transactions free of cost per DAY in a Post office ATM.
Will my magnetic ATM Card in post office work now?
No. Magnetic ATM Cards issued earlier in the post office have been blocked on 29-02-2020. Now, the ATM cardholder has to destroy the old magnetic card himself and specifically apply for a fresh EMV chip-based ATM card in place of a magnetic card.
Therefore, for this, you may have to visit the post office where your SB account stands / any nearest post office and apply for the same at the post office counter.
How many times can I withdraw money from Post office ATM in a day?
Most importantly, you can withdraw 5 times freely per day in a Post office ATM card and it is up to a maximum amount of Rs25,000. However, the maximum limit per transaction is Rs10,000 only.
Can I withdraw money from my post office account from another ATM?
Yes. You can use the Post office ATM card to withdraw cash from your PO SB Account in all Bank ATMs. Similarly, all Bank ATM cards can be used in Post office ATMs to draw cash from their Bank accounts.
This is possible because the interoperability of post office and bank accounts have been set up for post office ATMs and Bank ATMs w.e.f. 31-12-2016. You will not be able to withdraw money from your account if there is no money in your account.
How do I get a post office ATM card?
When you open a savings Bank account in a post office, you will be offered to have an ATM card with a certain withdrawal limit. The withdrawal limit is ₹25,000 per day.
The transactional limit is Rs10,000 per transaction. 5 ATM transactions per day are free. There is no limit on Non-financial Transactions.
Post office savings account can be opened by paying a minimum of Rs 500.
Can I withdraw money from any post office in India?
Yes, because all the Post offices have been migrated to core banking solutions(CBS) in 2014-15. Barring a few locations (2-3%) where there is no Network facility on account of its remoteness or so, all the post offices have been migrated to CBS platform.
If you have a CBS Account in a post office, you are allowed to withdraw money from any CBS post office up to a maximum of Rs25,000 per day.
Can we use the Post Office ATM card in any ATM?
Yes. you can use the post office ATM Card in all Banks ATMs as like banks’ ATM cards. Similarly, the ATM card of other Banks can be used in Post Office ATMs.
Does the post office have IFSC code?
IFSC code is issued by Reserve Bank of India(RBI) to every Bank. As of now, there is no IFSC code to Post office Savings account. The IFSC code for IPPB is IPOS0000001.
How safe is Post Office Bank?
Government-backed schemes like post office saving schemes and bank fixed deposits are safe and they also offer assured returns.
Read also: Can IPPB issue ATM cards?
How to complain when cash is not dispensed or for a transactional dispute?
You can give a complaint in writing to the Postmaster concerned. You may have to furnish the following details:
- ATM Location/ID,
- Card number,
- Transaction Number
- Amount for dispute
An acknowledgment of complaints may be obtained from the postmaster. Normally, the postmaster reports it to the concerned CPC(CBS) normally located in Circle Headquarters.
CPC will take it up with National ATM Unit, Bangalore with a copy to FSI (AGS) through email email@example.com with the dispute details provided by you as above.
Where ATM operational issues are raised like theft attempt, fake note complaint, ATM not working, camera installed in the ATM not working?
In case of any such issue, you can contact the postmaster where ATM is located. Further, you can intimate to the Divisional Superintendent office concerned for immediate action.
For other issues, Post Office will write to firstname.lastname@example.org for any such issue. You can visit http://www.indiapost.gov.in/it_modernisation_cm/ or write to email@example.com for any query on ATM service.
Now a few questions that we come across commonly either from the public or across various forums on the internet like:
How can I make an online payment through a PO ATM card?
Can I use a post office ATM for shopping?
Why isn’t my post office savings Rupay card not working online while I am facing no difficulty to use it at the ATM?
Can I do an online mobile recharge through a PO ATM card?
Whether I can use my post office ATM card in Paytm?
Can I use my post office ATM card at a petrol pump?
Can you use the post office ATM card online?
For all the above question one and the only answer is No. No, at present it is not possible because you can not use it for any type of online transactions like payment of utility bills or for online shopping or recharge purpose, in Paytm or petrol pump, etc.
It can’t be used for online payments. It is for only postal small savings payments and transfers to another person’s post office SB Account. Post Office has internet banking in which you can transfer funds within the postal banking network.
But there is a solution mentioned below:
How do I transfer money to my post office account online?
Solution: If you wish to make online payments, you make consider opening an IPPB account and get it linked to the PO SB account. Then, you can pay electricity bills, phone bills, other payments.
You can pay your RD, SSA, and PPF through IPPB App. You can download through the google play store for android mobile or App Store on iOS.
Through the IPPB app, you can sweep-in the amount from your POSA to IPPB. Then from IPPB, using IPPB-IFSC code ( IPOS0000001) you can do an NEFT or RTGS to any bank. Another way around is also possible, that is sweep-out the amount from IPPB to POSA, if required.
Read also: post office ATM near me
Do you know? India’s first PO Savings Bank ATM at the HO in Thyagaraya Nagar, Chennai was inaugurated on 27-02-2014.
Now it’s your turn.
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